Refund & Return Policy

We want you to be happy with your purchase.

If there’s a problem with your order, we accept returns under the following conditions:

The bike must be returned in the exact condition you received it unused, undamaged, and in original packaging.

You must request a return within 5 days of receiving the product.

After 5 days, we cannot offer a refund or accept a return.

To start a return, please contact us with your order number and reason for the return.

Once we receive and inspect the item, we will issue your refund to the original payment method.

Please note:

Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
Items that show signs of use or damage will not be refunded.

We work hard to get your order to you as quickly as possible.

Processing time: 3 to 5 business days
Shipping time: 12 to 25 business days, depending on your location
Once your order ships, you’ll receive a tracking number by email.
Please double-check your address before placing your order, we are not responsible for delays caused by incorrect shipping details.

+447711039105