We typically process orders within 3 to 5 business days. Shipping takes between 12 to 25 business days depending on your location.

Yes, you can return the bike within 5 days of receiving it, provided it is in the exact condition you received it—unused and in the original packaging.

Yes, we ship to most countries worldwide. Shipping times and costs vary depending on the destination.

Most bikes arrive partially assembled. You’ll need to complete basic assembly, which typically takes 15-30 minutes. We provide detailed instructions to help you.

If your bike arrives damaged or defective, please contact our customer support immediately. We will guide you through the return or repair process.

Once your order ships, we’ll email you a tracking number so you can monitor your package until it arrives.

Customs duties or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the buyer.